- Monitor and analyze transactions with a keen focus on detecting and preventing fraud, as well as identifying potential money laundering activities from an Anti-Money Laundering (AML) perspective.
- Conduct analysis of fraud claims and current fraud trends with the help of our internal tools.
- Propose rule changes and enhancements to fraud detection systems.
- Manage incoming fraud-related inquiries from customers and merchants.
- Prepare witness statements for law enforcement, courts, and other relevant authorities as necessary. Additionally, serve as a subject matter expert during these proceedings, providing expertise and insights as needed.
- Investigate confirmed fraud cases
- Are fluent in Swedish and English verbally and in writing. Other Nordic language skills are meritorious.
- Experience of working with Fraud reviewing and investigation, extra plus if this experience is from monitoring card transactions
- Demonstrate a genuine interest in fraud prevention and protecting customers from fraudulent activities.
- Possess an analytical mindset with a curiosity and understanding of patterns in fraud and anti-money laundering (AML) matters.
- Have technical skills. Previous programming experience is not necessary but considered advantageous. Proficiency in languages such as SQL, R, or Python is beneficial.
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Operations Representative - Stockholm, Sverige - Qliro
Beskrivning
Are you obsessed with delivering a WOW experience to customers, merchants and internal stakeholders? We are looking for an analytical individual with a technical mindset to be a part of our Fraud Team in Customer Operations
As an Operations Advisor within the Fraud team, you will perform transaction reviews and investigations of high-risk transactions across all of Qliro's markets and products. You will monitor, identify, and prevent arising fraud trends and new fraud patterns. You will become an expert in fraud prevention and suggest improvements to our fraud detection systems and processes. The role requires you to be able to work individually whilst also collaborating with other fraud analysts as well colleagues from other teams.
Qliro as a company offers a fun, inspiring environment. Qliro has a track record of delivering new products and services at an unmatched speed. We are active in an exciting intersection of the e-commerce, payment, and financial services markets. We target both leading online merchants and millions of Nordic consumers seeking superior digital payments and consumer finance products.
What you'll do:
We believe you:
Working hours include normal office hours, as well as scheduled on-call duty during weekends and public holidays. The employment will be based at Qliro's office in Stockholm and we want the right person to join us as soon as possible
WOW in everything we do
Qliro is the place for you who are curious, passionate and love collaboration. Together we have the power to create wow in everything we do. Feel comfortable being you, bringing your own unique perspectives. At Qliro there is a place for you whoever you are. Differences are a strength.
We love flexibility and remote work, we also believe in the power of meeting in real life. With a mix of working remote and collaborating in the office, we believe in a flexible workplace that suits you and Qliro.
