- Facilitate team performance to achieve country targets monitoring TCO/Insurance leads and activation on a weekly basis.
- Identify opportunities for upselling and crossselling to increase portfolio value while prioritizing and segmenting the customer base according to individual portfolios.
- Proactively follow up with customers to reduce churn by renewing subscriptions.
- Motivate and coach your team daily to ensure high customer satisfaction growth and successful employees contributing to a corporate culture characterized by strong relationships continuous improvement and high performance.
- Monitor team numbers and KPIs while training and enhancing team performance.
- Ensure team and personal goals are achieved report to the direct manager and actively manage the ABAX customer base including additional sales customer care calls business reviews contract management terminations and customer training.
- Has previous leadership experience in a similar role.
- Several years of significant experience in sales or account management within B2B showcasing a proven track record of achieving results.
- Possesses extensive experience in presenting information and educating customers.
- Excellent verbal communication skills (written and verbally) in Swedish as well as English since this is our corporate language.
- Start date:As soon as possible / as agreed.
- Work extent:Full time.
- Location: Stockholm Sweden.
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Teamledare till Account Management Sverige - Stockholm, Sverige - ABAX
Beskrivning
Are you passionate about making a positive impact on both your business and your customers daily lives
ABAX is currently seeking a Team Leader for Account Management in Sweden. In this position you will play a key operational role with overarching responsibility for all team members. You will contribute to the growth of both client portfolios and the professional development of your team by working closely with all account managers providing support inspiration coaching and motivation. In addition to being a supportive leader this role also involves actively engaging with your own customer base.
Some of the things you will be working on:
Whats in it for you
At ABAX we offer agrowing and dynamic workspace with engaged and dedicated colleagues from all over the world. At ABAX no two days are alike and we offer a varied role with a lot of responsibility. With the right mindset this role will challenge and allow you to keep developing your skills. We take pride in that ABAX workplaces are pleasant and designed for personal advancement and fulfillment.
Other benefits include:
We understand that a happy employee is a productive one. Therefore we offer competitive benefits including flexible working hours (816) and a hybrid work setup with the possibility to work from home twice a week. We provide a competitive salary and commission structure.
Your wellbeing is our priority supported by private healthcare insurance and a yearly wellness contribution. Additionally youll have access to education through ABAX School providing a comprehensive introduction to the position and ABAX as a company.
We believe you bring:
Nicetohave:
Experience in SaaS telematics leasing service sales and/or solution sales or similar business areas.
Personal attributes:
We are looking for a person who recognizes themselves in our four values: enthusiastic customercentric innovative and sustainable . We believe that you are wellorganized detail oriented and have a good ability in prioritizing your tasks. At ABAX we highly value teamwork where being a team player is essential for our continued success. The ideal candidate has a mindset that expects to be challenged always looking for ways to work smarter and is motivated by open continuous feedback on performance.Other information:
Our hiring process:
1. We do look at your resume when some kind of experience is required but early in our process we aim to do an objective screening with recruitment tests from our supplier Master
2. Short interview on the phone or Teams to find out a little bit more about who you are and why you are interested in this position.
3. Indepth interview with one of our recruitment specialists and the hiring manager focusing even more on who you are and also what you know.
4. Second and last interview with hiring manager and one other stake holder could be a team member for example to get to know each other even better. At this stage we might also have a case exercise focusing on how you would to the work.
5. Digital reference check through our supplier RefApp
6. Offer and celebration
About ABAX:
By translating the customers needs into advanced technology solutions ABAX unlocks company data potential.
ABAX is one of the largest telematics companies in Europe with solutions for mileage claim tool tracking and equipment control with over tracked units all over the world. In 2020 ABAX started a journey expanding into developing mobility data solutions entering new verticals like insurance and leasing being the preferred mobility data provider for the B2B industry on a wider scale. ABAX solutions help our customers run their businesses smarter and more sustainable making it easy to improve efficiency comply with legislation and increase profitability.
We know happy employees equal happy customers and we do our utmost to facilitate employee satisfaction both in and out of work. We have around 300 employees spread across offices in nine countries. Our Headquarters and Tech Centre are situated in Larvik on the southeast coast of Norway. Our values: Enthusiastic Customercentric Innovative and Sustainable form the foundation of our daily work every hour of every day.
