Value Stream Manager - Gothenburg, Västra Götaland County

Endast för registrerade medlemmar Gothenburg, Västra Götaland County, Sverige

för 2 dagar sedan

Position Overview · The Value Stream Manager (VSM) is accountable for endtoend value delivery across assigned service streams, ensuring flow efficiency, operational stability, and customerfocused outcomes. This role combines strategic orchestration, crossfunctional alignment, and ...

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Position Overview

The Value Stream Manager (VSM) is accountable for endtoend value delivery across assigned service streams, ensuring flow efficiency, operational stability, and customerfocused outcomes. This role combines strategic orchestration, crossfunctional alignment, and continuous improvement to maximize value realization. The ideal candidate will partner closely with Delivery leadership, engineering teams, and business stakeholders to streamline processes, eliminate waste, and improve service performance across the value stream.

Key Responsibilities

Value Delivery & Flow Optimization

Own endtoend value stream performance, ensuring predictable delivery, operational stability, and customer satisfaction.

Ensure all services and workflows meet defined SLA/SLO commitments and business outcomes.

Continuously assess value flow, remove bottlenecks, and enhance delivery velocity and reliability.

Operational Excellence & Continuous Improvement

Define value stream goals, KPIs, and performance metrics aligned to organizational priorities.

Lead continuous improvement, standardization, and Leandriven transformations to refine value delivery.

Drive rootcause elimination, waste reduction, and optimization across processes and service lifecycle.

Strengthen operational resilience by implementing datadriven remediations and preventive governance.

Portfolio & Stakeholder Management

Build strong, collaborative partnerships with Directors, Delivery Units, engineering leaders, and business stakeholders.

Provide transparent communication on value stream health, risks, dependencies, and improvement initiatives.

Support governance reviews, operational dashboards, and decisionmaking forums to enhance stream performance.

Ensure alignment between teams, removing crossfunctional friction and enabling seamless delivery flow.

Service Management Leadership

Establish standardized operating models, workflows, and delivery frameworks across the value stream.

Oversee coordination between SRE, Operations Towers, and Delivery Units to ensure consistent execution.

Drive endtoend process harmonization, capacity planning, and operational readiness.

Ensure value stream outcomes reflect strong governance, quality adherence, and businessaligned prioritization.

Team Leadership & Collaboration

Coach crossfunctional teams, service managers, and delivery leads to adopt Lean and valuedriven practices.

Facilitate collaboration across engineering, operations, and delivery teams to ensure integrated execution.

Support escalations, incident governance, and operational reviews to ensure sustainable improvements.

Foster a culture of continuous improvement, accountability, and customercentric value realization.

Mandatory Requirements

Bachelor's or Master's degree in Engineering, IT, Business, or related field.

8–12 years of experience in service delivery, value stream management, operations leadership, or transformation roles.

Strong understanding of Lean practices, flow optimization, service governance, and operational metrics.

Experience collaborating with senior business leaders and driving crossfunctional improvement initiatives.

Handson experience with performance management, service analysis, and process optimization.

Additional Requirements

Excellent communication, facilitation, and executiveready presentation skills.

Strong analytical and problemsolving skills with ability to interpret performance data across systems.

Demonstrated capability to drive operational improvements and crossteam alignment.

Experience working in Agile, DevOps, or modern service delivery environments.

Ability to lead teams through transformation, ambiguity, and organizational change.

Good to Have

Experience with cloud environments (Azure/AWS/GCP).

Exposure to value stream mapping, Lean Six Sigma, or continuous improvement frameworks.

Familiarity with observability tools, service management platforms (ServiceNow/BMC), and operational excellence practices.

Prior experience driving enterprisewide standardization or flowbased delivery models.

Please find below the technology stack

Data, Analytics & BI

.NET, mainframe, Oracle, MS Sharepoint, IBM (iSeries)

Dealer & Workshop

.NET, mainframe, JAVA EE, Salesforce, Android I iOS, IBM (iSeries)

Digital Technologies & D&IT Enablers

Mainframe, .NET, SPP, JAVA EE, Android I iOS,

Engineering Apps

.NET, mainframe, JAVA EE, Oracle, MS Sharepoint

Factory operations

Mainframe, .NET, SPP, JAVA EE, MS Azure, IBM iSeries

Sales & Marketing

.NET, mainframe, JAVA EE, Oracle, MS Sharepoint , Android I iOS, Salesforce

SAP & BA

.NET, mainframe, JAVA EE, SAP

SML & Warehouse Ops

Mainframe, .NET, SAP, JAVA EE, IBM iSeries

Software & Diagnostics

.NET, mainframe, Oracle, MS Sharepoint, IBM (iSeries)