CRM Lead - Kista, Sverige - SAMSUNG

SAMSUNG Kista, Sverige

för 1 dag sedan

Heltid

Beskrivning

Position Summary

Help Us Create What Can't Be Done

Everything we do at Samsung is driven by an unyielding passion for excellence—and an unfaltering commitment to develop the best products and services on the market. In today's fast-paced global economy, change is constant and innovation is critical to a company's survival. As we have done for over 80 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success. As our CRM lead, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers' lives.

Samsung continues to grow and is now looking for an experienced CRM Lead for our Direct-to-Consumer (D2C) Team. In this role, you will have an integral part in ensuring we stay on top of the market and continue to enrich and simplify the consumers' lives. The team covers all of our Nordic markets (Denmark, Sweden, Norway, Finland). Your closest leader will be the CRM Manager, Maria Cederlund.

Role and Responsibilities

As a senior CRM Lead at Samsung, you'll play a critical role in defining, developing, and leading CRM projects aimed at driving retention, fostering loyalty, and boosting sales. Working closely with the CRM manager and stakeholders within Samsung's product categories.

The aim is to provide best-in-class digital marketing communications to end consumers by delivering engaging, relevant, and timely content to increase the customer experience. In order to reach this goal, new digital tools are being implemented, as the focus on data-driven marketing is greater than ever before.

You will have the leading role of the defined CRM projects and campaigns; responsible for the full delivery including campaign execution, content management, segmentation, project leading, and analyzing the campaign outcome in order to improve.

Main tasks:

Taking strategic ownership of CRM, from initial planning through execution and ongoing analysis, all aimed at continuous improvement.

Leading the charge on campaigns, including automated initiatives and email marketing efforts within your designated product categories.

Managing segmentation definitions and liaising with internal and external partners to harness analytics and insights effectively

Providing support and guidance to our Junior CRM Specialist, ensuring seamless coordination and optimal campaign execution

Build strong partnerships with internal and external stakeholders to drive collaboration and success.

Harnessing dashboard tools to craft comprehensive weekly and monthly reports, analyzing results, and identifying areas for improvement to achieve our KPIs.

Crafting engaging presentations to convey plans, track progress, and share insights effectively.

Drive innovation projects within CRM.

Skills and Qualifications

For this role, we are looking for a senior CRM specialist, and expect you to have several years of experience in the area. Strong collaboration skills and the ability to communicate and present insights and results will be key to success. The role requires a high degree of planning, organizing, and analyzing. If this describes you, you will be a great fit for the role.

To be able to take on the role we expect you to have:

Direct experience working with email marketing as well as marketing automation, with a minimum of 3+ years recent experience

A degree in Business Administration, Marketing or other related discipline

Experience of CRM platforms

Familiarity with dashboards to support building segmentation strategies (e.g. Qliksense)

Experience from working with analytics, A/B testing, and using these insights for continuous improvement of way of working.

Experience from stakeholder management

Excellent communication skills in English

It is also a bonus if you have:

Experience from working with CRM in a larger company

Experience in marketing other areas than CRM

Communication skills in Swedish

Samsung is a dynamic company in a fast-moving industry, there are many opportunities to grow and develop In order to enjoy working with us you must be a person who appreciates tempo, change and takes own initiatives.

Some of our benefits include:

A result-based bonus

Staff Sales and discounts

ITP pension and possibility for salary exchange program

Insurances

Fully equipped gym

Parental pay top-up

...And more

Selection and interview process is ongoing; please apply as soon as possible but no later than We look forward to getting your application

# LifeAtSamsung

Samsung Fast Facts

#DoWhatYouCant

Business Development Manager

för 1 vecka sedan

OHB Sweden Kista, Stockholms kommun, Sverige

OHB Sweden is a leading provider of satellites and satellite sub-systems for Low-Earth-Orbit, geostationary and interplanetary missions. We develop, build, test and operate space systems for missions within communications, earth observation, space research and exploration. Our ac ...
Sales Representative Nordics

för 1 vecka sedan

Intertek Kista, Stockholms kommun, Sverige

Are you a dynamic and results-driven individual with a passion for forging new business relationships? We are on the lookout for a talented Sales Representative to run our expansion in the Nordic market. About IntertekIntertek is the trusted service provider to many of the world ...
Sales Representative Nordics

för 1 vecka sedan

Intertek Kista, Stockholms kommun, Sverige

Are you a dynamic and results-driven individual with a passion for forging new business relationships? We are on the lookout for a talented Sales Representative to run our expansion in the Nordic market. · About Intertek · Intertek is the trusted service provider to many of the ...
Stockroom Supervisor

för 2 veckor sedan

Hugo Boss Järfälla, Sverige

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion Become a brand ambassador and be part of a team that works with ...
Stockroom Supervisor

för 2 veckor sedan

HUGO BOSS Järfälla, Sverige

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. Wha ...
Säljare sökes på heltid för uppdrag till operatören Tre

för 1 vecka sedan

EM Contact AB Solna, Sverige Heltid

Är du vår nästa toppsäljare? Hos oss får du behålla upp till 50% av intjänat TB · EM Contact sitter i fräscha och moderna lokaler på Solna Business Park i Solna. · Vi är ett växande säljkontor med inriktning inom mobil telekommunikation. Vi arbetar med direktförsäljning mot kons ...
conversion rate optimization specialist till randstad

för 1 vecka sedan

Randstad Solna, Sverige

Omvärlden förändras som aldrig förr och arbetsmarknaden likaså. Konkurrensen om såväl talangerna som affärerna skärps, nya trender dyker ständigt upp och människors inställning till arbetets roll förändras. I denna föränderliga värld är vårt uppdrag som en ledare inom kompetensfö ...
Bli Aranyas nästa Account Executive

för 1 vecka sedan

Aranya AB Solna, Sverige

Om oss · Aranya är ett av Sveriges ledande bolag inom nätverks- och säkerhetsrelaterade tjänster. · Verksamheten · Verksamheten baseras på tjänsteleveranser med implementation, kvalitetssäkring, övervakning och drift av affärskritiska nätverk och säkerhetsmiljöer, samt relater ...
Senior Product Designer

för 1 vecka sedan

Deploja AB Solna, Sverige

Role: · We are looking for a Product Designer to help guide their design initiatives towards success. Together with their inhouse Designer youll collaborate across crossfunctional teams to craft design strategies that align with business objectives. Your expertise will be instru ...
Business Development Representative

för 1 vecka sedan

Paligo Solna kommun, Sverige

Are you a proactive, detail-oriented and a genuinely curious person with prospecting experience? Would you like to work in a fast-growing company with global ambitions? If yes, this is a great opportunity for you. Paligo is now looking to grow our Bu siness Development team as pa ...
Business Development Representative

för 1 vecka sedan

Paligo Solna, Sverige

Are you a proactive, detail-oriented and a genuinely curious person with prospecting experience? Would you like to work in a fast-growing company with global ambitions? If yes, this is a great opportunity for you. Paligo is now looking to grow our Bu siness Development team as pa ...
Join SIPRI as a Grant Acquisitions and Development Officer

för 1 vecka sedan

Stift Sipri Solna, Sverige Heltid

SIPRI is an independent international institute dedicated to research into conflict, armaments, arms control and disarmament. Established in 1966, SIPRI provides data, analysis and recommendations, based on open sources, to policymakers, researchers, media and the interested publ ...
Internships for 2024

för 1 vecka sedan

Extenda Retail Solna, Sverige PraktikSHIP

Imagine something you can do today that you couldn't do in the past – like paying for groceries without opening your wallet. Extenda Retail is a Market -leading company with extensive retail and logistics knowledge. Our innovations touch everyday lives. Join a company that simpli ...
Commercial Customer Support OneKey

för 1 vecka sedan

IQVIA Solna, Sverige Heltid

Do you want to be part of moving healthcare further at IQVIA Nordics? · We are looking for a full-time employee to work with our market leading service "OneKey" in our Client Service team . · Start August 1st. · Location: Solna, Sweden · Commercial Customer Support · As client s ...
Sales Manager:in B2B

för 5 dagar sedan

Vattenfall Solna, Sverige

About the job · Für die Vattenfall Next Energy GmbH suchen wir ab sofort eine:n · Sales Manager:innen B2B – Auf der Jagd nach neuen Chancen für die Energiewende · für den Bereich Süddeutschland. Die Stelle ist befristet auf zwei Jahre. · Bei der Vattenfall Next Energy sind wir ...
Sales Manager

för 2 veckor sedan

Talentor Sweden Solna, Sverige Frilansande

Compass Group är en världsledande leverantör inom mat, dryck och supportservice. Ända sedan Compass Group grundades under tidigt 1940-tal har ambitionen varit att skapa näringsrika måltider som ger god energi. Med hälsa och hållbarhet i centrum utvecklar vi menyer och matupplevel ...
Sales Account Manager

för 1 vecka sedan

Waters Solna, Sverige Heltid

As a Sales Account Manager - Automation at Waters, your responsibilities include driving sales of the award-winning Andrew+ pipetting robot and growing awareness of the Waters Automation portfolio in your territory. You will be responsible for crafting and implementing a strategi ...
Data Manager till Telia

för 2 dagar sedan

Telia Company Solna, Sverige Heltid

Are you a Data Steward / Information owner who loves driving change? My name is Charlotte and I lead the Process, Information & CRM team in B2B at Telia. We are looking för a Data Steward/Information Owner who can work with creation and implementation of a new information structu ...
Business Development Representative

för 1 vecka sedan

Kreditz Danderyd, Sverige

Founded in 2018, Kreditz is already the market leader in PSD2 credit scoring products. · We use Open Banking/PSD2 technology to create our revolutionizing real-time credit scoring products, which are beloved by banks, financial institutions, gambling companies and many more. Kre ...
Senior Solution Manager

för 4 dagar sedan

Dun & Bradstree Solna, Sverige Employee: Heltid

Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are ...