- To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
- To provide support for on call escalations orL3 l
-
sales consultant till randstad i malmö
för 1 vecka sedan
Randstad AB Malmö, Sverige HeltidVarför ska man fortsätta jobba som säljare, och vad är egentligen poängen med att börja på ett nytt ställe? Sitta och ringa mer eller mindre intresserade kunder dagarna i ända i syfte att uppnå några dammiga försäljningsmål som en säljchef någonstans trixat fram? "Hurra", jublar ...
-
sales consultant till randstad i malmö
för 1 vecka sedan
Randstad Malmö, SverigeVarför ska man fortsätta jobba som säljare, och vad är egentligen poängen med att börja på ett nytt ställe? Sitta och ringa mer eller mindre intresserade kunder dagarna i ända i syfte att uppnå några dammiga försäljningsmål som en säljchef någonstans trixat fram? "Hurra", jublar ...
-
IT Consultant
för 1 vecka sedan
Mpya Digital Malmö, SverigeJoin Mpya Digital as a caring IT consultant on our new adventure · Are you eager to have a greater impact on the performance, structure, and values of the company you work for? Do you find yourself tired of blending into the crowd? If so, we have an exciting opportunity awaiting ...
-
Business Consultant within Operational Technology
för 3 dagar sedan
CGI Malmö, Sverige HeltidPosition Description: · Vi letar efter dig som på djupet vill utveckla och stärka Malmöregionens företag och organisationer inom sfären för Operativ Teknologi (OT) och cybersäkerhet. · På CGI tror vi inte på lösningar som är mer komplicerade än problemen. Vi älskar det komplexa ...
-
Consultant
för 1 vecka sedan
Hcl Technologies Malmö, SverigeJob Title Technology Service Specialist (User Management) · Seniority - Senior · Location - Eschborn (Germany), coverage Mon-Fri, CET · Number of resources 1 · Role Description · Deutsche Bank is moving from an on-prem multi-session virtual desktop environment to one hosted in ...
-
Business Consultant within Operational Technology
för 1 vecka sedan
CGI Malmö, SverigeBeskrivning av tjänsten: · Vi letar efter dig som på djupet vill utveckla och stärka Malmöregionens företag och organisationer inom sfären för Operativ Teknologi (OT) och cybersäkerhet. · På CGI tror vi inte på lösningar som är mer komplicerade än problemen. Vi älskar det kompl ...
-
DevOps Consultant
för 1 vecka sedan
Blue Lobster Malmö, SverigeWe are looking for a DevOps technician to work as consultant in Service and Solutions-department to join our client's team in Lund. · You will be part of services and solutions team, that provide CI/CD environment / build systems/ requirement management tool for all projects rel ...
-
Senior IT Consultant
för 1 vecka sedan
CoreChange Malmö, SverigeResponsibilities: · Provide expert advice and guidance to clients on IT strategies, solutions, and best practices to meet their business objectives. · Collaborate with clients to understand their business needs and develop customized IT solutions that align with their goals and ...
-
IT Technical Consultant
för 2 dagar sedan
Kerridge Commercial Systems Malmö, Sverige Permanent HeltidCOMPILATOR, based in Malmö - Sweden, and since 2023 part of the global Kerridge Commercial Systems is looking for an · IT Technical Consultant · Malmö- Sweden · (fulltime) · Hybrid working possible · This is a great opportunity to make a difference for our customers, with your ac ...
-
BIM Consultant
för 1 vecka sedan
BIMobject Malmö, Sverige HeltidBIMobject is leading innovative solutions to drive the industry towards a sustainable path and we need more hands on deck to get there faster and stronger. · Every day, architects and engineers all over the world use to download building products and design new buildings. We pro ...
-
Senior Consultant
för 1 vecka sedan
Descartes Systems Group Malmö, SverigeDescartes Unites the People and Technology that Move the World · The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our netwo ...
-
SAP IBP Consultant
för 1 vecka sedan
Westernacher Malmö, SverigeCommitted to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellen ...
-
SAP EWM Consultant
för 1 vecka sedan
Westernacher Malmö, SverigeCommitted to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellen ...
-
SAP IBP Consultant
för 4 dagar sedan
Westernacher Consulting Malmö, Sverige HeltidCommitted to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 850 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellenc ...
-
SAP GTS consultant
för 1 vecka sedan
Next Ventures Ltd Malmö, SverigeSAP GTS Functional specialist . · Next Ventures are currently executing a search for an experienced SAP GTS Compliance and Customs Management Specialist, you will be responsible for ensuring regulatory compliance and efficient customs management within the SAP Global Trade Serv ...
-
SAP SuccessFactors Consultant
för 1 vecka sedan
Capgemini Malmö, SverigeChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us a ...
-
BIM Consultant Intern
för 3 dagar sedan
BIMobject Malmö, Sverige PraktikSHIPBuild a better world (together with us) · We know those are big words. But it's not every company that is in a position to change how an entire industry works and to solve a massive climate challenge at the same time. Construction is not just a massive industry, providing jobs an ...
-
Customer Strategy Associate Consultant
för 1 vecka sedan
IBM Malmö, SverigeIntroduction · Are you about to graduate or did you graduate in the past year? Are you a forward-thinker and eager to learn? At IBM Consulting we are always looking for superstars to work on multiple exciting projects, in a friendly and energetic working environment. If that is ...
-
Data & Analytics Management Consultant
för 1 vecka sedan
BearingPoint Malmö, SverigeDo you have experience turning data into actionable insights? Would you also like to work with strategic Data & Analytics advisory and project management at some of Sweden's most reputable companies? Then we would like to know more about you · BearingPoint Sweden is growing, and ...
-
SEO and SEM consultant to Malmö
för 1 vecka sedan
Comprend Malmö, SverigeLocation: Malmö, Sweden · About Comprend: · Comprend is part of a leading consultancy group Aura and offers a unique combination of expertise in tech-enabled marketing and communication. Join our team of over 300 specialists based in Stockholm, Malmö, Helsingborg, Helsinki, Lo ...
Consultant - Malmö, Sverige - Hcl Technologies
Beskrivning
Job Title Technology Operations Specialist AVD
Seniority - Senior
Location - Pune (India), Eschborn (Germany), Birmingham (UK) and Jacksonville (USA)
Number of resources - 4
Deutsche Bank is moving from an on-prem multi-session non-persistent virtual desktop environment to one hosted in the Cloud, Azure Virtual Desktop (AVD). The Technology Operations Specialist - AVD is accountable for delivering operational support of the Bank s AVD services. The primary accountability is focused on the regional level 3 support of deployment and operation of the Bank s instance of its production and UAT AVD environment, and should be able to work in collaboration with the other Technology Operations Specialists to step in and cover during the absence of the Technology Operations Lead.
This role will require close collaboration and partnership with Monitoring & Stability (L2), Product Managers, Project Manager and Engineering.
The ideal candidate will have experience leading an engineering or operational support team as an L3 Windows Desktop Support or Windows Desktop Engineer and will have spent the last couple of years focused on AVD. They need a strong understanding of incident management, problem management, and other ITIL processes. Key responsibilities
Provide Level 3 (SRE) operational support for the Bank s VDI products and services
Support in the recruitment, provision and management of Leel 2 and Level 3 global teams to support the Bank s AVD 24 x 7 follow-the-sun environment
Manage and run production environments that deliver the Bank s AVD products
Maintain and execute all DR activities in support of in scope products
Partner within Monitoring & Stability, Virtual, Mobility and the other EUC functions to enhance and advocate availability and resilience of End User products. This is both to underpin the Bank s delivery of core business applications and to support the Bank s ability to serve our clients and to create revenue
Apply a rigid SRE / DevOps framework to ongoing monitoring and automation of the products under support
Available for an on-call rota to cover incident management out of hours / weekend
Adheres to and promotes the Company values and ethical framework Skills and experience
A background in SRE or DevOps in AVD
Experience supporting large organizations in globally diverse locations
Knowledge and experience of supporting and administrating enterprise level Windows devices and configuration and management systems
At least three years experience scripting at an advanced level with PowerShell in automating solutions to virtual and Windows desktop environments
At least three years experience with setting up the monitoring of Windows desktop or virtual environments and implementing hands-free healing based on events with tools like Systrack, New Relic, Azure Monitor, AVD Insights, and Citrix Analytics
At least two years experience setting up, configuring and implementing Azure automation products like Azure Open AI Integration, Power Platform, Azure Runbooks and Azure Functions
At least two years experience managing and maintaining Citrix virtual tools like Citrix Director, Citrix DaaS and Citrix WEM/UPM
At least two years experience writing and automating AVD reporting with reporting tools like PowerBI
Experience with implementing or running synthetic testing in a virtual or desktop environment to eliminate manual or semi-automated health checks and post-change testing will be an advantage Qualifications
Bachelor's degree in computer science, Data Science, or a related field (India only)