- Training internal support staff to ensure they have the necessary knowledge to provide quality support to customers.
- Collaborating with the R&D team to identify and resolve product-related issues and improve product performance.
- Monitoring requirements specifications and ensuring that our products meet these requirements.
- Actively participating in product launches by contributing release notes and investigating any weaknesses in the product.
- Developing and maintaining product documentation and training materials.
- Technical understanding of hardware systems, preferably embedded systems.
- Ability to effectively communicate with both technical and non-technical colleagues and customers.
- Ability to establish and maintain strong relationships with customers and colleagues.
- Enormous technical interest and passion for hardware.
- Fluent in English.
- Experience in sales or customer service.
- Experience in hardware troubleshooting.
- Experience working with requirements specifications and product development is an advantage.
- Swedish proficiency.
- Flexibility is key as the workday may be varied and unexpected.
- Strong problem-solving skills and independence are important.
- Strong desire to teach others and share technical knowledge.
- Enjoy communicating and navigating smoothly internally.
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Product specialist passionate about hardware - Lund, Sverige - Cowboys Unica All Jobs
Beskrivning
We are looking for an ambitious and dedicated product specialist for our client in Access control.As a product specialist, you will play a key role in supporting our internal support and customers by providing technical expertise, conducting product training, and maintaining strong relationships with both customers and internal colleagues.
Your future team:
You will be part of the New Business team, which has three different product areas: access control, intercom, and network audio.
The team consists of a total of 14 employees and includes a mix of sales engineers, product specialists, and product managers.
They have a diverse cultural background, and English is the language we use.Responsibilities include:
Axis is a network technology company and industry leader, that offers solutions in video surveillance, access control, intercom, and audio systems.
Openness might be a buzz word in other companies, but at Axis this is the core of who we are.
Our most important asset is our ability to cooperate. We have realized that great ideas can come from anywhere. This is why we encourage everybody to contribute and innovate.If you are a person that likes to get involved and make a difference and nudge the world a little bit in the right direction, you will find a home with us.
We want you to enjoy working with us Therefore, we offer great benefits, e.g.flexible working hours, classic Swedish fika on Fridays, breakfast every day, corporate bonus, physical training grants, insurances, your very own Axis bicycle and relocation assistance if needed - just to name a few.
About Framtiden Ab
Framtiden is a recruitment company working with both staffing and recruitment, we want to make a difference in people's lives.
For this position you will be employed by Framtiden and work as a consultant at Axis for about 6 month with the possibility to be directly hired by Axis.
Start date:
Flexible, as soon as possible
City:
Lund
Work hours:
Full-time, office hours
