Smart Office - Stockholm, Sverige - CBRE

Beskrivning

Reporting to the Senior Operations Director for Technology and Digitisation, the Smart Office & Communication Coordinators role is to oversee and manage the implementation, coordination, ongoing enhancement of tools and workplace experience applications within the organization.
You will collaborate with cross-functional teams, including both CBRE and Client IT, HR, Facilities, and Internal Communications, to ensure effective communication and a seamless workplace experience for clients end users. You will work across EMEA and Sweden engaging with stakeholders in over 70 countries to complete successful projects.
Key responsibilities are as follows:

• Project Management:
• Assist in delivery of Smart Office projects alongside key Client and CBRE stakeholders.
• Monitor and document project progress, flag risks, and identify proactive solutions to ensure successful delivery.
• Report progress to project stakeholders and leadership when needed.

Stakeholder Engagement:

• Collaborate with various departments and teams to understand the success criteria to complete projects on time and in line with expectations.
• Support deployment of communications initiatives by coordinating with delivery teams across the EMEA and Sweden.
• Build strong relationships with key EMEA and Sweden stakeholders and regularly communicate project updates, milestones, and outcomes. This includes representing updates on the Smart Office Editorials Board.
• Solicit feedback and actively seek opportunities for improvement in communication and workplace experience.
• Build strategic relationships with the Workplace Optimization Lead for the CBRE Account to understand the long term benefit of projects being delivered.

Workplace App Implementation:

• Work closely with IT teams and external vendors to assist in implementation of communication and workplace experience initiatives.
• Coordinate testing, training, and change management activities to ensure smooth user adoption.
• Troubleshoot technical issues, manage enhancements and updates, and coordinate with vendors for support.
• Become an expert on the Workplace App, its usage and development Roadmap.
• Identify successful engagement practices for workplace apps and suggest implementation of initiatives to drive usage.

User Support and Training:

• Provide end-user support for communication and workplace experience applications, addressing queries and troubleshooting issues.
• Support the development of training materials and conduct training sessions to educate employees on app functionality, features, and best practices.
• Continuously evaluate user feedback to suggest app improvement and usability to enhance the overall workplace experience.

Person Specification:

• Bachelor's degree in a relevant field (e.g., Communications, Business Administration, Information Technology).
• A keen interest in in project management, preferably in the implementation of communication or technology. Importantly possessing a keen desire to develop this skill set.
• Strong understanding of communication strategies, digital tools, and workplace technologies.
• Excellent interpersonal and communication skills, with the ability to build relationships and engage stakeholders at all levels.
• Detail-oriented with strong organizational and time management skills to manage multiple projects simultaneously.
• Self motivated, inquisitive and delivery orientated.
• Problem-solving mindset with the ability to identify and address issues proactively.
• Proficient in project management tools and software.
• Familiarity with employee engagement and workplace experience trends and best practices is desirable.

This job description is intended to convey information essential to understanding the scope of the PMO role for Communications and Workplace Experience App. It is not exhaustive and may be subject to change based on organizational needs and priorities.
We offer you an exciting opportunity in a large global organisation with great development opportunities. You will be covered by our occupational pension, our wellness benefits and our Benify portal etc. The job is a full-time permanent position, in Kista - Stockholm, working hours Monday to Friday office hours. Starting as soon as possible and according to the agreement.
The recruitment is ongoing and the position can be appointed before deadline, February 15, 2024. Your application in English.
If you have any questions regarding the position, please contact Steve Richardson, Senior Director Digital & Technology M

CBRE r vrldens strsta kommersiella fastighets- och investeringsfretag. P CBRE r vr passion att leverera marknadsledande fastighetsrelaterade tjnster som bidrar till vra kunders framgng Vra ca anstllda hjlper investerare, fastighetsgare och hyresgster via vra cirka 530 kontor ver hela vrlden och omsatte r 2022 ver 30,8 miljarder dollar. CBRE Global Workplace Solutions (GWS) r ett affrsomrde inom CBRE som levererar integrerade tjnster inom fastighetsfrvaltning, teknisk fastighetsdrift, projektledning, rdgivning samt energieffektivisering.