- Building and nurturing relationships with partners through training sessions on system usage and keeping them informed about updates.
- Maintaining the highest Wolt service standards by carrying out regular quality and satisfaction checks on our portfolio.
- Aiding in the growth of our partners and their businesses by leveraging our user data.
- Managing our menu platform and ensuring that all content accurately represents the Wolt brand.
- Assisting the Development team in critical situations.
- Sharing best practices with the Development team.
- Demonstrated strong interpersonal skills required for collaboration with various individuals and partners.
- Prior experience in customer support, account management, or administration.
- Ability to work in a structured, detail-oriented, and service-driven manner.
- Self-motivated with a genuine interest in food.
- Proficient in both Swedish and English languages.
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Account Service Associate - Stockholm, Sverige - Wolt
Beskrivning
Job DescriptionAs our company is expanding quickly, we are on the lookout for an Account Support Associate to assist our merchant partners and ensure a strong partnership throughout their journey with Wolt. As an Account Support Associate, your role will involve bridging the gap between our operations team and merchant partners to guarantee mutual success. You will also have the opportunity to enhance and redefine our Merchant support services to reach new heights. This position is based in Stockholm with occasional travel requirements.
Responsibilities:
If you are enthusiastic about contributing to a dynamic work environment, taking on challenges, and becoming a part of a driven and enjoyable team, then proceed to apply to kickstart the conversation
Applications are reviewed continuously, so if this opportunity resonates with you, take action today
If you have any queries regarding the role, please reach out to:
Samantha Schlappinger, Talent Acquisition Partner
Highlights of joining Wolt:
Make a significant impact. Your daily work will revolutionize the logistics sector and enhance the lives of countless individuals. Additionally, you will play a pivotal role in establishing and ensuring the success of a new vertical.
Work alongside a motivated team within a flat international structure. Our Stockholm office operates at a rapid pace. We prioritize efficiency, ownership, and innovation while ensuring a fun work environment.
Continuous learning opportunities. As we grow rapidly in a dynamic industry, there is always a chance to expand your knowledge and explore various growth prospects within Wolt. Moreover, you will have immediate influence in a new vertical for the company.
Take ownership of your contributions. We provide a competitive compensation package with stock options, allowing you to have a stake in the company's development.
