Head of Customer Interactions - Stockholm, Stockholm County
för 1 månad sedan
Job Summary
We are seeking a Head of Customer Interactions to lead our customer experience team in market Sweden. As a customer- and value-oriented leader you will blend strategy with execution.Responsibilities
- Own and evolve the channel strategy & service model (voice/IVR, chat, email, messaging, portal/self-service)
Jobbbeskrivning
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