- A problem solver
- A team player with goodself-leadership skills
- Probably a background as a consultant or techy Customer Success
- Structured and thorough with a business mindset
- Communicative and educational
- Tech-oriented education
- Previous experience of client-oriented roles
- Fluent in written and spoken English & Swedish
- Flexible work environment
- Both fixed and variable salary
- 6 weeks of vacation
- A very good retirement plan
- Comprehensive health insurance
- Annually one week team Take Off
- + additional benefits
Solution Specialist Customer Success · Stockholm · Hybrid Remote - Stockholms kommun, Sverige - Planacy AB
Beskrivning
We continuously have a need for more Solution Specialistwho are sociable and want to develop alongside us on our continued growth-journey
Planacy is looking for you – a skilful implementation specialist
We are a highly ambitious SaaS company that's in an exciting phase of expansion. We have developed a powerful platform and, with it, taken the position as theleading platform for data-driven budgeting, forecasting and planning on the Swedish market. Our software both simplifies and streamlines more value-creating processes which contributes to better-planned and more successful companies.
With near 200 customers, including Trustly, Rejlers, Billogram,Foodora, Fjällräven and Vitamin Well, we have demonstrated the value that our product can deliver. Now it's time to scale up
Sweden is our home turf, Scandinavia our market – but a category leading position in north ofEurope is our goal. Now we are searching for you who, together with a motivated, competent and committed team, wants to be part of the journey to realise our vision: to contribute to more data-driven,better-plannedand more successful companies as the ultimate ally for the modern FP&A.
The specialist with passion Who are you?
You probably have a couple of years' of experience from a background as a consultant within ERP, business intelligence, finance reporting,or atechy Customer Successrole. You're an inquisitive problem solver who has a passion for working with customers and delivering well thought out technicalsolutions. At the same time, you are curious, like to take initiative and want to be part of an entrepreneurial team. At Planacy, you'll have great opportunities to develop both your technical knowledge and knowledge within performance management, while your curiosity and interest in problem solving are given plenty of scope.
About the role
At Planacy, you'll work with a leading product. You'll be the specialist who, together with your team, helps our customers to design optimal budgeting and forecasting processes, and who helps them to obtain as much value as possible from the platform. The role is very social and your technical interests will play an important part. As part of our Customer Team, you'll have a significant role as the technical specialist who ensures that what we deliver is of the highest quality with a great customer satisfaction. With the insights you gather, and in close dialogue with our product development team, you'll also have the opportunity to influence the development of the product going forward.
As part of the team, it's mainly your passion,self-leadership and motivation that influence your development. You'll gradually gain in-depth knowledge of our platform and data-driven financial management. You'll also have great opportunities to grow alongside the company on its exciting growth-journey.
You're
Background/Skills
We offer a flexible work environment and good employment conditions
At Planacy, all employees play a key role and have a significant impact on the product and the company's development. We have a passion for what we do. We have fun together and celebrate our success with sparkling wine, Friday burgers and a well-stocked beer fridge – as well as with a week-long annual Take Off to a pleasant destination (usually in southern Europe).
We are convinced that if the team that makes our success possible continuously evolves and are happy and healthy, the success will be all the greater. We therefore offer a high level of trust and we value commitment and a high level of responsibility.
We also offer:
The role is based at our brand newoffice in central Stockholm but we offer a lot of freedom under responsibility – we love the atmosphere in our office but part-time remote work is possible.
Of course you should join Team Planacy's continued growth-journey as our next Implementation Specialist
We always have a need for passionate individuals with the right skill set. This job listing is open-ended, and recruitment to the position takes place on an ongoing basis.
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